Shift Lead
Full Time • Rosati's Pizza Rhinelander
Shift Lead – Rosati’s Pizza (Rhinelander, WI)
Help Lead the Opening Team at Rosati’s Pizza!
A brand-new Rosati’s Pizza location is opening in early May in Rhinelander, and we are looking for strong leaders to help build and guide our team from day one. This is a locally owned and operated restaurant in a brand-new construction building, offering a great opportunity to grow with a new business and help shape the culture from the ground up.
Rosati’s Pizza is known as “Chicago’s Greatest Thin Crust Pizza.” Our company is built on family values, strong work ethic, and teamwork. At Rosati’s, our passion runs deep for our food, our team members, and our customers. Authentic Italian food matched with authentic, genuine people is the Rosati recipe.
Most Rosati’s locations are locally owned and operated by entrepreneurial franchise owners. At our Rhinelander location, we are focused on building a positive, team-oriented workplace where employees can grow, contribute, and take pride in serving the community.
Position Summary
As a Shift Lead, you will play a key role in ensuring the restaurant runs smoothly during your shift. You’ll help guide the team, maintain high food and service standards, and support staff during busy periods in our fast-paced environment.
To succeed in this role, you should be self-motivated, friendly, and responsible, with strong leadership qualities and the humility to jump in wherever needed. We expect our Shift Leads to lead by example, support team members, and create great experiences for our customers.
Responsibilities
- Coordinate daily front-of-house and back-of-house restaurant operations
- Deliver excellent service and maximize customer satisfaction
- Respond efficiently and professionally to customer concerns
- Organize and supervise staff during shifts
- Provide feedback and coaching to team members to improve performance
- Train new and current employees on customer service and operations
- Help promote Rosati’s in the local community through positive guest experiences and word-of-mouth
- Ensure restaurant standards for cleanliness, safety, and food quality are maintained
- Assist with opening and closing procedures
Qualifications
- Previous customer service or restaurant experience preferred
- Leadership or supervisory experience is a plus
- Strong communication, leadership, and people skills
- Ability to stay organized and calm in a fast-paced environment
- Strong problem-solving and decision-making skills
- Willingness to jump in and assist wherever needed during busy shifts
- Commitment to continuous improvement and personal development
Benefits & Perks
- Competitive hourly wages
- Friendly, team-oriented work environment
- Opportunity to help open a brand-new restaurant
- Growth opportunities within the business
- Flexible scheduling
If you’re looking for an opportunity to lead, grow, and be part of building a great restaurant from the beginning, we’d love to hear from you.
Apply today and join the opening team at Rosati’s Pizza in Rhinelander!
Compensation: $18.00 - $22.00 per hour
Rosati’s Pizza is a Chicago-based, family-owned Italian food and pizza restaurant, established in 1964 by Dick, Ron and Al Rosati. With the Rosati name firmly established in the Chicago suburbs, generations of mid-westerners have grown up with the brand and continue to spread its legend to every corner of the country.
Rosati's specializes in authentic Chicago-style pizza and Italian cuisine with high quality ingredients, superior customer service and reliability. When people come to Rosati’s, they expect the best and that is what we deliver, every time.
Rosati's Pizza is growing fast, and we need you! We have a commitment to and passion for flavorful food, authentic service...and hiring the best! Join our team and you'll become part of a family that is consistently rated among the best.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rosati's Pizza.
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Competitive Hourly Wages
Friendly, Team-Oriented Environment
Excellent Growth Opportunities