Rosati’s Pizza is ‘Chicago’s Greatest Thin Crust Pizza’ company built on family values, work ethic, and teamwork. At Rosati’s, our passion runs deep for our food, our team members, and our customers. Authentic Italian food matched with authentic, genuine people is the Rosati recipe.

Most Rosati’s Pizza locations are locally owned and operated by entrepreneurial, franchised Operators. A range of Team Member opportunities exists at each restaurant, including front-of-house, back-of-house, and leadership roles.• In order to excel as an Assistant Manager at Rosati's Pizza, candidates should possess self-motivation, a friendly demeanor.

Job Summary:

To succeed as an Assistant Manager at Rosati’s Pizza, you must be self-motivated, friendly, and responsible with strong leadership qualities as well as a sense of humility and a willingness to roll up your sleeves to assist your staff whenever needed. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer service standards.

We will expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have memorable experiences with Rosati’s. In order to excel as an Assistant Manager at Rosati's Pizza, candidates should possess self-motivation, a friendly demeanor, and a strong sense of responsibility. Additionally, leadership qualities, humility, and a willingness to assist staff as needed are essential.

Requirements: Demonstrated experience in customer service management.

Thorough understanding of food and beverage, including the ability to memorize and communicate ingredients and dishes to both customers and staff.

Responsibilities:

Coordinate daily front and back of the house restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Promote the brand in the local community through word-of-mouth and events
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

Qualifications:

Proven customer service experience as a manager
Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff
Strong leadership, communication, motivational and people skills
Acute financial management skills
Possess the ability to motivate your staff in a positive and creative manner

Benefits/Perks:

Competitive Hourly Wages
Friendly, Team-Oriented Environment
Excellent Growth Opportunities

Rosati’s Pizza is a Chicago-based, family-owned Italian food and pizza restaurant, established in 1964 by Dick, Ron and Al Rosati. With the Rosati name firmly established in the Chicago suburbs, generations of mid-westerners have grown up with the brand and continue to spread its legend to every corner of the country.

Rosati's specializes in authentic Chicago-style pizza and Italian cuisine with high quality ingredients, superior customer service and reliability. When people come to Rosati’s, they expect the best and that is what we deliver, every time.

Rosati's Pizza is growing fast, and we need you! We have a commitment to and passion for flavorful food, authentic service...and hiring the best! Join our team and you'll become part of a family that is consistently rated among the best.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rosati's Pizza.

(if you already have a resume on Indeed)